Frequently Asked Questions
Quick Answers to Common Questions About Our Services
Find comprehensive answers about Ofsted registration, compliance support, training programs, and advisory services for children's social care providers.
Policies & Compliance
Understanding rules and regulations.
What are the rules for network building?
Build your network ethically through genuine referrals. Fake accounts, spam, or fraudulent activity will result in account suspension.
Can I have multiple accounts?
No, each person is allowed only one account. Multiple accounts will be detected and may result in suspension of all accounts.
What happens if I violate platform rules?
Violations may result in warnings, commission holds, temporary suspension, or permanent account termination depending on severity.
Are there age requirements?
Yes, you must be 18 years or older to register and participate in the commission program.
Can I transfer my network to someone else?
No, networks and referral structures are non-transferable and permanently tied to the account that created them.
What is the refund policy?
Products can be returned within the specified return window. Commissions generated from returned purchases may be reversed.
How is my data used?
Your data is used for account management, commission tracking, and platform improvement. We don't sell personal information to third parties.
Can I close my account?
Yes, contact support to close your account. Note that pending commissions may be forfeited upon account closure.
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