Frequently Asked Questions
Quick Answers to Common Questions About Our Services
Find comprehensive answers about Ofsted registration, compliance support, training programs, and advisory services for children's social care providers.
Commission Payments
Understanding payment status and timing.
When are commissions marked as 'Paid'?
Commissions are marked as 'Paid' when the funds are credited to your wallet and available for use or withdrawal.
What does 'Pending' commission mean?
Pending commissions are awaiting confirmation of the related purchase. Once confirmed, they're automatically marked as paid.
Can a paid commission be reversed?
Paid commissions are generally final. Reversals only occur in cases of fraudulent activity or purchase returns.
How are commissions distributed across levels?
Each purchase automatically calculates and distributes commissions to all eligible upline members (up to 8 levels) based on the commission percentages.
What if a purchase is cancelled?
If a purchase is cancelled before completion, any pending commissions from that purchase are also cancelled.
Do I earn commissions on my own purchases?
No, you don't earn commissions on your own purchases. Commissions are only earned from your network members' purchases.
How can I verify commission calculations?
Each commission entry shows the purchase amount, your level, percentage applied, and resulting commission for transparency.
Are there taxes on commission earnings?
Tax obligations vary by location. Consult local tax authorities regarding income from commission earnings.
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